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Terms & Conditions


1. In General

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us regularly.
You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Access to this Website is permitted on a temporary basis, and style-passport reserves the right to remove or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. Periodically we may restrict access to some parts or the entire Website.
This Website also contains links to other websites, which are not operated by style-passport (the "Linked Sites"). Style-passport has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each Linked Site.

2. Privacy Policy

Our privacy policy sets out how style-passport will use your information. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
Style-passport is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:
  • contact information including, name, email address, address, demographic information such as postcode, preferences and interests, along with other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address which you have provided.
  • We may contact you by email or phone in order to discuss your order or discuss our service.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All personal bank details are held securely with the payment gateway Secure Trading, which is verified by Visa and MasterCard SecureCode.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@style-passport.com or visit “my account” on style-passport.com and change your settings.
  • Your Personal Information may be disclosed to other reputable, trusted third parties who will help process your order. Style-passport requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.
  • You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
  • When entering any of our contests or marketing events, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at hello@style-passport.com. We will promptly correct any information found to be incorrect

1. Your obligations and conduct

You must provide us with true and accurate information for example: your real name, phone number, e-mail address and other requested information as indicated.
It is your responsibility to select a password that is unique to your Style-Passport account and that you do not disclose this information to anyone else or keep this information in an insecure place.
You must not misuse our system or this Website.  You must not hack into, circumvent security or otherwise disrupt the operation of our system or this site.  This includes using this website to distribute any form of malicious software or unsolicited material or attempting to affect the performance of our systems or Site.
You will not use this website to transmit any form of communication that may be deemed a breach of confidence, offensive, obscene, harmful or in any way illegal.
We reserve the right to bar users from this Site on a permanent or temporary basis.  Any such user shall be notified and must not then attempt to use this Site under any other name or through any other user.
Style-Passport Limited will report any breach of these rules that would constitute a criminal offence under the Computer Misuse Act of 1990 to the relevant law enforcement agencies and disclose your identity to them.

2. Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of style-passport or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by style-passport and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You may link style-passport content to other sites, but only if you acknowledge the website as the source of the material.
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by style-passport or its licensors.

1. Registration

style-passport reserves the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or disrupts any of our services in any way.

Submission of material
By submitting nay material to us, you automatically grant style-passport the royalty-free, perpetual, exclusive right and license to use, reproduce, modify, adapt, edit, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media or technology now know or later developed.

Style-passport is not obliged to publish material submitted by you.
When taking part in any style-passport community or social media groups you are governed by the terms of usage of the site in which the community/group exists.

Failure to comply
If you fail to comply by our community rules style-passport has the right to cancel your account without notice and delete any contributions. 
If you do not want to grant style-passport the permission set out in these terms then please do not share your contribution on any community on style-passport or any style-passport forums or groups.

3. Terms of Sale

By placing an order on style-passport you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. At any time style-passport has the right to cancel the order before it is dispatched, refunding any money due to the customer.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK. We will not be held responsible for any deliveries delayed due to postal delays or force majeure. Please see our Delivery Charges notice for further information on order windows and services.
In order to contract with style-passport you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. style-passport retains the right to refuse any request made by you.
If your order is accepted we will inform you by email and we will confirm the identity of the party. This will usually be style-passport or may in some cases be a third party. Where a contract is made with a third party style-passport is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale, which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the order cost. The cost of non-UK services may fluctuate. All prices advertised are subject to such changes

1. Our Contact

When you place an order, you will receive an email that acknowledges your order: this email will only be an acknowledgement and will not constitute acceptance of your order.
We take payment from your card, when we process your order and have checked your card details.  If we are unable to supply the goods for any reason, we will inform you of this as soon as possible. A full refund will be given if you have already paid for the goods.
A contract between us will not be formed until we send you a confirmation email that all of the goods that you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

2. Pricing and Availability.

At Style-Passport Limited we try to ensure that all details, descriptions and prices which appear on this Website are accurate. In the unlikely event of an error  in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled and any monies paid will be refunded to you.
All prices are inclusive of VAT at standard UK rates. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

3. If you are purchasing outside the UK.

The United Kingdom, as member state of the European Union, is bound by the consumer protection directives of the EU.  We comply with the UK Consumer Protection (Distance Selling) Regulations 2000
We will endeavour to deliver to anywhere in the world that is accessible by our couriers.  We ensure that we comply with the legal requirements in non-EU countries and reserve the right to cancel your order if we are unable for any reason to meet with these requirements.  Prior to ordering, it is your responsibility to check that any goods you order comply with state and federal government import regulations and there are no local requirements or restrictions which may affect you receiving any of these products.
All prices shown on this website are in £’s sterling. Any payment made will be taken in £’s sterling.  If you are purchasing from outside the UK, exchange rates will be controlled by your card provider.
All prices are inclusive of VAT at standard UK rates.  Please be aware that you will be responsible for any additional customs or import duties and that these will be payable upon receipt of your goods.  If you are purchasing from outside the EU, we may have to complete additional documentation or request additional information. 
Please contact us at hello@style-passport.com with any further enquiries.

4. Payment

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure that there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
We may use your personal information to conduct appropriate anti-fraud checks.
Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

5. Returns and Refunds

If you are unsatisfied with your purchase, you may return it to us for a refund or exchange within 30 days unless the product has been bought in the Style Passport SALE.  If an item has been bought in the sale, or during certain site promotions where price reductions are applied then you may return it within 7 days. Please refer to your specific promo code or contact us for more information. To qualify for a refund, the items must be returned in original condition with all tags intact and packaging.  It is your responsibility to pay for the order to be returned and obtain a certificate of posting.
If the items are not what you ordered or they are faulty, please contact us at hello@style-passport.com to organise a return at our expense.
All of our customers have a statutory duty to take reasonable care of our products, in the event of this not being the case, style-passport Limited will exercise our legal right of action. Shoes should be tried on a carpeted surface before wear.  Underwear & swimwear should be tried on over underwear, without removing the protective adhesive strip. Returns may not be accepted if this strip has been removed or if items are soiled, and may be sent back to the customer.
We regret that perishable beauty products will not be returnable once the seal has been broken or tampered with unless faulty.
Under Distance Selling Regulations you have the right to cancel your order within 7 working days of receipt of goods.  You must inform us in writing within 7 days of receipt of your intent to exercise this right to: Notice of Contract Cancellation, Style Passport Limited, Chandelier Building, Scrubs Lane, NW10 6RB or via email to hello@style-passport.com.  Please keep evidence of the cancellation notice, such as a copy and obtain a certificate of posting. In this circumstance you will be liable to pay and arrange for the goods to be returned in original condition with original packaging and all tags attached.

6. Discount Codes

We may from time to time offer promotional discounts using promotional discount codes.  These discounts will be subject to terms and conditions that will be issued with the codes.

7. Collections

We do not currently offer any collection service, however, if for any reason you are unable to return our goods to us, please contact us and we will organise for your products to be collected by our courier.  There will be a charge and this service is not available outside the UK.

 

Disclaimer of Liability

The information contained in this website is for general information purposes only. The information is provided by style-passport and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Through this website you are able to link to other websites which are not under the control of style-passport. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, style-passport takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
This Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with style-passport and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to style-passport.

Indemnity

You agree fully to indemnify, defend and hold us, and our directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Variation

style-passport shall have the right in its absolute discretion at any time and without notice to amend, remove or vary any of its services or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected with all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

We will try to do everything we can to resolve any disputes when they first arise. If you do have any complaints or comments then please contact us at hello@style-passport.com

Waiver

If you breach these conditions and we take no action, we will be entitled to exercise our rights in any other situation where you are in breach of our terms and conditions.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

Entire Agreement

These Terms & Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and style-passport. Any waiver of any provision of the Terms & Conditions will be effective only if in writing and signed by a Director of style-passport.

We comply with UK legal and tax regulations

Company Details:
Style-passport limited, Chandelier Building, 8 Scrubs Lane, London, NW10 6RB
Email: hello@style-passport.com
Company Registration Number: 738107
VAT Registration Number: 997 7628 33